Responsibility for payment. Remember, you are responsible for payment in full for any services you obtain from our office. You are responsible for making payment at the time services are made unless other arrangements are made.
We are in-network with all private insurance carriers including: Blue Cross Blue Shield of NC, Cigna, United HealthCare, Aetna,
We are in the process of being credentialed with Medicare
We are in the process of being credentialed with Medicaid in North Carolina
You are responsible for letting us know about your insurance coverage and for providing necessary information so we can bill your insurance.
If there is a change in your insurance coverage, you must let us know before coming in to make sure that the visits are billed correctly. If your insurance coverage changes and you don’t notify us in advance, then you will be responsible for the full amount of your bill.
If your insurance requires pre-authorization or prior approval before services are provided, you are responsible for letting us know this and ensuring that appropriate pre-approvals are obtained.
We are asking everyone who has coverage or pharmacy benefits requiring reauthorization to pay attention to expiration dates and remind us of these dates. This will help us make sure that the necessary approvals have been obtained ahead of time.
If you are unable to keep an appointment, please cancel the prior business day by 12 noon, so that we can offer your time to another patient. If you are unable to come because of an unforeseen situation such as physical illness, please call as soon as you know you will not be able to come. Other patients are waiting for these appointments. If you are repeatedly a no-show for your appointments, we will charge you for missed appointments.
If you need prescriptions sent to your pharmacy between appointments, please text or call before 12:30 PM with the following information:
More than 50 psychiatric medications are FDA approved for use in the US. Types of psychiatric medications include antianxiety agents, antidepressants, mood stabilizers, antipsychotics, and medications for ADHD.
In addition, there are many over-the-counter preparations that are also used to
address psychiatric problems.
Getting just the right medication or combination of medications can make all the difference.
We work hard to involve you in the process to make sure you get what’s best for you.